BOOKING CONDITIONS & TERMS OF
SERVICE
Wandering in Asia & Beyond LLC
Peachtree City, Georgia, USA
These
Booking
Conditions
and
Terms
of
Service
(the
"Terms")
govern
reservations
and
purchases
made
from
Wandering
in
Asia
&
Beyond
LLC
(the
"Company,"
"we,"
"us,"
or
"our")
by
the
person
making
the
reservation
and
each
traveler
included
in
that reservation (collectively, the "Client" or "you").
By
submitting
a
reservation,
paying
a
deposit
or
other
amount,
or
purchasing
travel
services
from
the
Company,
you
agree
to
these
Terms.
If
another
person
makes
a
reservation
on
behalf
of
additional
travelers,
that
person
represents
that
they
are
authorized to accept these Terms on their behalf.
1. Deposit and Payment
1.1 Group-tour deposit
A
deposit
equal
to
40%
of
the
total
land-package
price
is
required
to
confirm
a
reservation
on
a
group
tour,
unless
the
written quotation or invoice states otherwise.
1.2 Final payment
The
remaining
land-package
balance
is
due
no
later
than
40
days
before
departure.
If
payment
is
not
received
by
the
due
date,
the
Company
may
treat
the
reservation
as
cancelled
and
apply
the
cancellation
terms
below,
after
any
notice
required by applicable law.
1.3 Payment method
Payments
are
accepted
by
bank
transfer
unless
otherwise
agreed
in
writing.
You
are
responsible
for
bank,
wire-transfer,
intermediary-bank,
and
currency-conversion
charges
necessary
to
ensure
that
the
Company
receives
the
full
invoiced
amount.
1.4 Booking confirmation
A
reservation
is
confirmed
when
the
Company
has
received
the
required
deposit
or
other
required
payment
and
has
issued
written confirmation, subject to supplier availability and any conditions stated in the confirmation.
2. Cancellation and Refunds
Cancellations
must
be
submitted
in
writing
by
email.
The
cancellation
date
is
the
date
the
Company
receives
the
written
cancellation. Refunds, if any, will be processed in accordance with these Terms and the applicable supplier rules.
For the land package, unless a written quotation or invoice states different terms:
•
More than 60 days before departure: the deposit is refundable less a non-refundable $200 USD administration fee.
•
60
through
41
days
before
departure:
the
cancellation
charge
is
30%
of
the
total
tour
price,
plus
the
$200
USD
administration fee. Any remaining amount paid toward the land package will be refunded.
•
40
days
or
less
before
departure:
land-package
payments
are
non-refundable,
except
to
the
extent
a
refund
is
required by applicable law or expressly provided by the Company or a supplier.
Certain
components
may
have
stricter
cancellation
terms.
If
a
quotation,
invoice,
airline
fare
rule,
cruise
rule,
hotel
rule,
or
other
written
supplier
condition
expressly
states
a
different
cancellation
or
refund
rule,
that
rule
will
apply
to
the
applicable
component to the extent permitted by law.
3. Airline Tickets
3.1 Payment
Unless otherwise stated in writing, airline tickets require full payment when ticketed.
3.2 Fare rules
Airline
tickets
are
governed
by
the
fare
conditions
and
policies
of
the
applicable
airline.
Unless
a
fare
specifically
permits
otherwise, tickets may be non-refundable, non-transferable, or subject to change and cancellation fees.
3.3 Flexible fares and insurance
Where
available,
you
may
request
a
flexible
fare
or
an
applicable
airline/travel
protection
product
for
an
additional
cost.
Availability and coverage are determined by the relevant provider.
3.4 Airline changes and claims
The
Company
may
assist
as
a
travel
intermediary,
but
the
airline
controls
its
schedules,
fares,
ticket
conditions,
and
applicable refunds or credits. Any airline claim remains subject to the airline's rules and applicable law.
4. Baggage
Unless
the
itinerary
or
written
quotation
states
otherwise,
the
tour
price
includes
the
baggage
allowance
specified
for
the
applicable airline itinerary, which may include:
•
one checked bag up to 23 kg (50 lbs);
•
one carry-on bag up to 10 kg (22 lbs);
•
one personal item.
Airline
baggage
rules
and
allowances
can
vary
by
route
and
fare
and
control
where
they
differ
from
a
general
itinerary
description.
Excess
baggage
charges
are
the
Client's
responsibility.
Because
some
tours
use
smaller
vehicles,
boats,
or
trains, luggage must be reasonably sized and capable of being safely accommodated.
5. Passports, Visas, and Travel Documents
You
are
responsible
for
obtaining
and
maintaining
all
travel
documents
required
for
your
nationality
and
itinerary,
including
a
valid
passport,
visas,
entry
permits,
health
or
vaccination
documentation,
and
transit
requirements.
Many
destinations
require
a
passport
valid
for
at
least
six
months
beyond
entry
or
departure;
however,
requirements
vary
and
you
must
verify
the current requirements applicable to you.
The
Company
may
provide
general
assistance
or
information
but
does
not
guarantee
visa
approval,
entry,
boarding,
or
admission
to
any
country.
Government
decisions,
visa
processing,
passport
issues,
denied
boarding,
denied
entry,
deportation,
or
changes
in
entry
rules
may
affect
travel
and
may
result
in
charges
under
the
applicable
cancellation
and
supplier rules.
6. Accuracy of Traveler Information
You
are
responsible
for
providing
complete
and
accurate
information
required
for
reservations
and
travel
documents,
including
names
exactly
as
shown
on
passports,
dates
of
birth,
nationality,
passport
details,
and
other
requested
information.
You
are
responsible
for
reasonable
costs
caused
by
information
that
you
supplied
incorrectly
or
incompletely,
except to the extent the cost results from the Company's own error or applicable law provides otherwise.
7. Health, Accessibility, and Fitness to Travel
You
are
responsible
for
assessing
your
ability
to
participate
safely
in
the
activities
included
in
your
itinerary
and
for
obtaining
appropriate
medical
advice
when
needed.
You
should
tell
us
before
booking
about
any
mobility,
accessibility,
dietary,
allergy,
or
other
condition
that
may
materially
affect
your
participation
so
we
can
discuss
whether
appropriate
arrangements are available.
We
will
make
reasonable
efforts
to
communicate
relevant
needs
to
suppliers,
but
accommodations
depend
on
destination
conditions
and
supplier
capabilities.
The
Company
may
decline
or
modify
participation
when
reasonably
necessary
for
safety
or
where
a
supplier
cannot
safely
accommodate
a
disclosed
need,
subject
to
applicable
disability
and
consumer-
protection laws. The Company does not provide medical services.
8. Travel Insurance
We
strongly
recommend
comprehensive
travel
insurance
appropriate
to
your
itinerary,
including
coverage
for
trip
cancellation
and
interruption,
travel
delays,
baggage
loss
or
delay,
emergency
medical
treatment,
and
emergency
evacuation.
Insurance
is
provided
by
independent
insurers,
not
by
the
Company,
and
coverage
depends
on
the
policy
terms. You are responsible for reviewing the policy and purchasing any coverage you need.
9. Travel Risks
International
travel
involves
risks
that
may
include
illness,
injury,
accidents,
transportation
delays,
lost
or
stolen
baggage,
theft,
political
or
civil
unrest,
terrorism,
natural
disasters,
severe
weather,
changing
government
requirements,
and
differences
in
local
infrastructure
or
medical
services.
You
acknowledge
these
inherent
risks.
Nothing
in
these
Terms
excludes or limits liability that cannot lawfully be excluded or limited.
10. Travel Suppliers and Company Responsibility
The
Company
arranges
travel
services
that
may
be
provided
by
independent
airlines,
hotels,
cruise
operators,
transportation
companies,
guides,
restaurants,
excursion
providers,
and
other
suppliers.
The
Company's
role
may
differ
depending
on
the
service:
for
some
services
we
act
as
an
intermediary,
while
for
other
services
we
may
package
or
sell
travel arrangements to you.
We
are
not
responsible
for
a
supplier's
independent
acts
or
omissions,
or
for
events
beyond
our
reasonable
control,
except
to
the
extent
the
Company
is
legally
responsible
for
the
travel
services
it
sells,
arranges,
or
contracts
for.
Nothing
in
these
Terms waives rights or remedies that cannot legally be waived.
11. Limitation of Liability
To
the
fullest
extent
permitted
by
applicable
law,
the
Company
will
not
be
liable
for
indirect,
incidental,
special,
exemplary,
or consequential losses arising from travel services, except where such liability cannot lawfully be excluded.
To
the
fullest
extent
permitted
by
applicable
law,
the
Company's
aggregate
liability
for
a
claim
arising
from
travel
services
will
not
exceed
the
amount
actually
paid
directly
to
the
Company
for
the
specific
travel
service
giving
rise
to
the
claim.
This
limitation
does
not
apply
to
liability
that
cannot
lawfully
be
limited
or
excluded,
including
where
prohibited
by
law
or
for
the
Company's own gross negligence, willful misconduct, or other conduct for which liability cannot legally be disclaimed.
12. Force Majeure and Events Beyond Reasonable Control
The
Company
is
not
responsible
for
failure,
delay,
or
changes
caused
by
circumstances
beyond
its
reasonable
control,
including
natural
disasters,
severe
weather,
war,
terrorism,
civil
unrest,
labor
disruptions,
epidemics
or
pandemics,
government
actions,
border
closures,
airline
schedule
changes,
or
transportation
disruptions.
Where
reasonably
possible,
we
will
assist
in
seeking
available
alternatives
or
refunds
from
suppliers,
but
supplier
refunds
or
credits
cannot
be
guaranteed.
Where applicable law gives you mandatory rights in circumstances covered by this section, those rights remain unaffected.
13. Itinerary Changes, Pricing, and Tour Cancellation
We
may
make
reasonable
changes
to
accommodations,
transportation,
sightseeing,
or
daily
itineraries
when
necessary
for
operational,
safety,
supplier,
weather,
or
local
conditions.
If
a
change
materially
reduces
the
value
of
the
package,
we
will
provide any remedy required by applicable law.
If
supplier
costs
increase
before
final
payment
because
of
fuel
surcharges,
taxes,
government
fees,
exchange-rate
changes,
or
other
costs
outside
our
reasonable
control,
the
Company
may
adjust
the
tour
price
where
permitted
by
applicable
law
and will provide notice. If a legally required right to cancel for a price increase applies, you may exercise that right.
Group
departures
may
require
a
minimum
number
of
participants.
If
the
minimum
is
not
reached,
the
Company
may
cancel
the
departure
up
to
40
days
before
departure,
unless
a
different
period
is
stated
in
the
written
itinerary
or
required
by
law.
In
that
event,
land-package
amounts
paid
directly
to
the
Company
will
be
refunded
in
full.
Airline
tickets
and
other
supplier services remain subject to their applicable rules.
14. Traveler Conduct
The
Company
may
take
reasonable
action,
including
removing
a
participant
from
a
tour,
when
a
participant's
conduct
is
abusive,
threatening,
illegal,
materially
disruptive,
or
creates
a
significant
safety
risk.
Any
removal
will
be
handled
consistently
with
applicable
law.
Additional
costs
caused
by
the
participant's
conduct
may
be
charged
to
the
participant
to
the extent permitted by law. No refund is guaranteed for unused services resulting from a participant's misconduct.
15. Accessibility
Accessibility
standards
and
facilities
vary
significantly
by
destination.
Travelers
who
need
accessibility
or
mobility
accommodations
should
notify
the
Company
before
booking.
We
will
make
reasonable
efforts
to
determine
whether
requested arrangements are available and whether the itinerary is suitable, consistent with applicable accessibility laws.
16. Complaints and Claims
If
a
problem
occurs
during
travel,
please
notify
the
Company
or
the
relevant
supplier
as
soon
as
reasonably
possible
so
that
we
have
an
opportunity
to
assist
while
the
trip
is
in
progress.
Written
complaints
should
describe
the
issue
and
the
requested resolution. Nothing in this section shortens a statutory limitation period or other mandatory consumer right.
17. Governing Law and Dispute Resolution
These
Terms
are
governed
by
the
laws
of
the
State
of
Georgia,
without
regard
to
conflict-of-law
principles,
except
to
the
extent
another
law
mandatorily
applies
to
a
consumer
transaction.
Any
venue
or
jurisdiction
provision
is
subject
to
any
mandatory consumer-protection or other law that gives you the right to bring a claim elsewhere.
Before
filing
a
legal
claim,
the
parties
are
encouraged
to
try
in
good
faith
to
resolve
the
matter
directly.
Nothing
in
these
Terms
prevents
a
consumer
from
exercising
a
non-waivable
statutory
right
or
pursuing
a
claim
in
a
forum
where
applicable
law requires that the claim may be brought.
18. Seller-of-Travel and Regulatory Compliance
Travel-seller
registration,
disclosure,
trust-account,
bonding,
or
other
requirements
may
apply
depending
on
where
the
Company
sells
travel
and
where
a
Client
resides.
The
Company
will
comply
with
requirements
that
legally
apply
to
its
activities.
Because
these
requirements
are
jurisdiction-specific,
the
Company
should
obtain
a
current
legal
and
regulatory
review
before
marketing
or
selling
travel
to
residents
of
states
or
countries
that
impose
seller-of-travel
or
package-travel
requirements.
The
Company
does
not
intend
these
Terms
to
waive
or
avoid
any
mandatory
registration,
disclosure,
refund,
accessibility,
or
consumer-protection requirement.
19. Changes to These Terms
The
Terms
applicable
to
a
booking
are
those
provided
or
made
available
to
the
Client
at
the
time
of
booking,
together
with
any
written
quotation
or
invoice
incorporated
into
the
booking.
We
may
update
these
website
Terms
for
future
bookings.
Changes will not retroactively alter a confirmed booking except as permitted by the booking documents or applicable law.
20. Company Contact
For questions regarding a booking or these Terms, please contact:
Wandering in Asia & Beyond LLC
Peachtree City, Georgia, USA
Email: wanderingina